
Tough times call for business people to limit their agenda to a few clear priorities - then take action. That may require some rethinking of the way you currently do things. Paula Weir of The Workflow Zone has some questions to get you started.

Local businesses can make sure they are ready for the holiday season by using a new 10-point checklist by Shauna Fenton, Editor of Invest Northern Ireland's nibusinessinfo.co.uk website.

As small businesses rely increasingly on a smaller number of staff to be flexible in these uncertain times, ActionCoach Nora Zeelie has some thoughts on effectively implementing change.

Exhausted, disillusioned, facing debt, downsizing, despair? Welcome to the world of the small business owner. So where did it all go wrong? Michael Gerber, internatuonal expert on small bsuiness practice and author of the global best seller The E-Myth, has some insights that might surprise you, in this extract from his classic book .....

You may be tempted to reduce your training expenditure, but this is a short-term gain. During times of recession, every retailer needs to stand out more not less. Its a buyers market and you need to use every tool in the box to retain your customer base. Jacqui Dougan, Senior Partner in TLC Performance talks abouts the importance of personal touch to enhance service quality..............